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FAQ

How does MonkeyWee.com work?

Every day you'll find new hot deals on many group buying websites at amazing discounts. So, on MonkeyWee.com, you will be able to look at all of the deals from every group buying websites at one place to save your time searching one by one. The guides section is where you will find Malls, Food & Beverages, Nightlife, Tourist Attractions, Cultural, Activities, Events and attractive places to visit in selected cities.

This is where you will find Malls, Food & Beverages, Nightlife, Tourist Attractions, Cultural, Activities, Events and attractive places to visit in selected cities. Discounts section- Every day you'll find new hot deals on many group buying websites at amazing discounts. So, on MonkeyWee.com, you will be able to look at all of the deals from every group buying websites at the Discounts section. To top that off, you will find currently running promotions here as well. Events section- Here you will find the list of events in the selected cities ranging from Concerts & Parties, Exibitions & Fairs, Festivals, Competitions, Activities and many more. Articles section- To have more in-depth information on the selected cities you will find information such as What's Happening, Guides, Sales, Local Stories & Tales, Things To Ponder, Things To Laugh and many more here.

Are the information on the outlets accurate?

We try our best to ensure that the information we provide for all the outlets are as accurate as possible as we do check on them from time to time. However, we would appreciate it if you could notify us if there are any mistakes or even contribute the information of any outlets that we have missed on our contribute page.

What is the map for in the Guides page?

The map shows you all the outlets in a 1Km radius from the drop pin. Simple drag and drop the pin wherever on the map and we will show you all the outlets within a 1Km radius from the drop pin. You could even select different locations from the dropbox on the right of the map.

How does Emma work?

Emma is your friendly Food and Beverages recommender. Just click on Emma then select the location you would like to have your meal and Emma will show you 2 recommended outlets and 2 random outlets. However, if you still could not decide on the 4 outlets provided by Emma just click on the "Help me decide" button and Emma will select one out of the 4 outlets for you.

Is MonkeyWee the group buying website selling the deals?

No. MonkeyWee.com is just aggregating all the deals featured on all the group buying sites for your convenience to look at all the deals in one place without going into each and every group buying website one by one.

I like today's deal - how do I get it?

Just click on the view button located at the bottom of the deal column and MonkeyWee will directly direct you to the website on a new tab where the deal is featured on. As each and every group buying website have their own procedures, you will have to register at the respective websites and purchase the deal there. So be sure to share MonkeyWee with your friends and family to ensure everybody gets the best deal without wasting time searching every group buying website one by one.

I don't have credit card, can I pay using bank transfer?

Yes. Most of the group buying websites do accept transfers from major banks (Maybank2u, CIMBClicks and etc) ipay88 and Paypall but this may vary from each and every group buying websites.

Can I buy a deal & print the Voucher as a gift for someone else?

Of course you can! However, each and every group buying website have their own terms but generally most of them do allow you to buy them as gifts for someone else.

Why have I not received my vouchers?

Usually the vouchers are sent immediately upon successful purchases. As each group buying website differs, please check with the respective group buying sites where they will help you with that as we do not store any of your information on our servers to protect your privacy.

If I do not use the full value of the Voucher in one visit, can I use the balance later?

Not unless otherwise stated on the Voucher or the respective group buying website.

Can I combine the Vouchers with other offers or specials?

No. Not unless the respective Vouchers or group buying website specifically state otherwise.

I missed last week's deal, can I purchase it today?

Each deal lasts only a specific duration specified by each group buying websites and once it is over you can no longer purchase it. Don't worry though, there are fresh new deals every day; please stay with us to enjoy more great deals as we gather all the deals together at one place for your viewing and convenience.

Will my credit card be charged as soon as I click the VIEW button?

Your credit card will be charged once you register and complete your purchase online with the respective group buying websites. Usually, in the event that your purchased deal does not meet the minimum number of people required to activate it, the respective group buying websites will refund in full for your purchase but that might differ from each and every group buying websites.

Is MonkeyWee safe?

Yes. MonkeyWee is totally safe because at no time is your information or credit card information compromised nor is it stored on our servers as you do not deal with us but rather the respective group buying websites. At no time is your credit card information compromised nor is it stored on our servers. We try our best to ensure that all the group buying websites that we source the deals from are legitimate and safe as we personally have tried them before.

Can I get a refund?

Not usually. However, we do understand that untoward circumstances do happen so generally the group buying websites will handle this on a case by case basis. Usually, you can always call the respective group buying websites for any of your concerns.

Do you ever remove or edit the comments?

Definitely no.

What happens if a business closes down before I am able to redeem my voucher?

Generally, if anything like that happens, the respective group buying websites will usually make sure you get your money back!

Help! I still don't understand how to purchase a deal.

You can write to us at Info@MonkeyWee.com , our customer support would be more than happy to serve you.

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